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Job Title: Dock Assistant

Reporting to: Dock Experience Manager / Operations Manager

Location:

FBC Barcelona

Purpose:

Ensure the efficient day-to-day dock operations and optimal fleet condition by maintaining boats to company standards and delivering a safe, high-quality, service-oriented experience for members, in line with Freedom Boat Club brand expectations.

Accountabilities
- Ensure the club’s fleet is maintained in optimal condition, identifying, reporting, and supporting the resolution of incidents or damages in a timely manner.
- Perform proper cleaning, routine maintenance,



and basic inspections of boats and assigned company tools in accordance with company standards and safety procedures.
- Support members before, during, and after their boating activities, providing clear instructions, assistance at the dock, and a professional, service-oriented experience.
- Assist with and support club activities and events, including boating training sessions, member events, boat shows, and promotional or trade fairs when required.
- Accurately report completed tasks, incidents, and operational activities using the systems and processes defined by management.
- Carry out additional operational duties as requested by the Dock Experience Manager or Fleet Manager to support overall club operations.

Perf. Measures
- Member satisfaction and quality of service delivery.
- Fleet condition, availability, and cleanliness standards.
- Compliance with operational, maintenance, and safety procedures.
- Accuracy, quality, and timeliness of operational reporting.

Skills & Knowled

📌 Barcelona Dock Assistant
🏢 Brunswick
📍 Barcelona