Description As a company that ships millions of items to hundreds of countries, Amazon has one of the most extensive transportation networks in the world. With size comes complexity, and our Transportation Performance Analysts play a key role in ensuring that parcels are delivered both timely and efficiently. This position involves working in a rotating three-shift system, which may include Saturdays, night shifts and on-call duty.
Report on metrics using performance dashboards
Conduct root cause analysis and use insights to inform site process improvements
This position is office-based, line with Amazon's current work guidance. You will find improvement opportunities and implement them in the network. By tapping into the latest performance indicators and metrics, you'll help us unlock our network's full potential.
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care.



We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
Knowledge of advanced English at CEFR level B2/C1
Experience with Microsoft Office suite, particularly Excel, Outlook, and Word
Experience in analytical tasks or projects, working with data
Experience of working with SQL, VBA Python, R, or other programming language
Relevant experience in communicating with senior stakeholders and leadership
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📌 Service Performance Analyst (Cataluña)
🏢 Amazon
📍 Cataluña