We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg. What are we looking for? An Run & Support Project Manager to join a stable international project, based in Madrid. Responsibilities: Run & Production Management o Lead Run activities for ISF infrastructure, ensuring high availability and operational stability o Supervise incident resolution (L1, L2, L3) and ensure SLA/SLO compliance o Coordinate major incident management (MIM) and communication with stakeholders o Drive root cause analysis (RCA) and implementation of corrective actions • Technical Evolution & Infrastructure Initiatives o Lead technical evolution projects, including: * Integration with enterprise security systems * Infrastructure modernization and obsolescence management * Optimization of performance, resilience,



and maintainability o Manage technical roadmap and prioritization of infrastructure initiatives • Security & Vulnerability Management o Coordinate remediation of security vulnerabilities (EVS / IVS) across platforms o Ensure compliance with security standards, audits, and internal policies o Drive coordination between security teams and technical teams to track and close risks • Change Management & Governance o Validate risk, impact, dependencies, and rollback strategies o Ensure compliance with IT governance frameworks and corporate procedures o Coordinate complex changes across multi-country environments • CI/CD & DevOps Toolchain Infrastructure o Coordinate infrastructure evolution of CI/CD toolchains and DevOps environments o Ensure alignment between infrastructure and deployment pipelines o Support automation and continuous delivery practices • Agile & Delivery Management o Manage and track user stories and technical backlog in Agile environments o Use tools such as JIRA and/or Octane for backlog management and delivery tracking o Collaborate with Product Owners and

📌 Run Support Project Manager (Comunidad de Madrid)
🏢 HN Services España
📍 Comunidad de Madrid