About the Opportunity We are looking for an experienced Senior ServiceNow OT Architect / Technical Business Process Consultant to support Operational Technology (OT) initiatives for a major enterprise customer. This role is adecuado for a senior consultant who enjoys combining solution architecture, customer workshops, business process consulting, and hands-on ServiceNow expertise. You will work directly with stakeholders to define OT strategies, shape solution roadmaps, and guide implementations across the ServiceNow OT suite. Responsibilities * Lead the design and implementation of ServiceNow OT solutions * Facilitate workshops, discovery sessions, and stakeholder meetings * Gather and document business requirements * Create user stories and support backlog refinement * Conduct solution demonstrations and process design sessions * Define implementation roadmaps and delivery strategies * Provide architectural guidance throughout project delivery * Act as a trusted advisor for customers operating in regulated OT environments * Collaborate with cross-functional teams to ensure successful outcomes Required Experience * Strong hands-on experience with the ServiceNow OT Suite * Proven Business Process Consultant (BPC) background * Experience leading customer workshops and discovery sessions * Strong stakeholder management and communication skills * Experience creating user stories and managing requirements * Solution architecture experience within ServiceNow environments * Ability to work independently and lead workstreams from inception to delivery Experience with: * OT Service Management * OT Asset Management * OT Vulnerability Response * OT Health * OT Change, Incident, and Request Management Preferred Experience: * CMDB * Service Graph Connectors * IRE * ServiceNow Asset Management * ServiceNow certifications (CSA, CIS, etc.) * Manufacturing, Utilities, Energy, Industrial, or Life Sciences environments What We're Looking For * Freelance consultant * Strong customer-fac

📌 Senior ServiceNow OT Architect (Valencia)
🏢 Tenth Revolution Group
📍 Valencia