Description: Experience the power of a game-changing career

Aunque la experiencia profesional y las cualificaciones son fundamental para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Valencia or Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role
In everything we do,



we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

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- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
- Fast and effective reply to inbound queries
- Make outbound calls when necessary to solve issues with customers and different internal business units
- Create quote and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

We embrace our game-changers with open arms, people from diverse backgrounds, wh

📌 Customer Service Sales Representative (Valencia)
🏢 Concentrix Spain
📍 Valencia