About the role
ZOE is scaling rapidly. We’re broadening our product range, expanding across the EU, and beyond and entering major retail channels. As our manufacturing partner base, retailer requirements, and technical activity grow, we need dedicated internal ownership of our Quality Management System (QMS), product compliance, supplier controls, and quality processes. As our Quality & Technical Specialist, you will be the guardian of trust in every product we launch. You’ll be the operational engine of our technical function—ensuring documentation is audit-ready, risks are visible, suppliers are governed, products are verified, and international launches have solid technical foundations.
About the team
You’ll be joining our dynamic, fast‑paced Operations team, reporting directly to the Food Supply Operations Manager. You will work closely with leads across inventory, procurement, and fulfillment within the broader supply chain team. In this role, you sit right at the centre of how ZOE creates, protects, and scales its products.




You will act as the key connector across internal teams and external partners. Internally, you will partner closely with Customer Experience to investigate product feedback, work with Legal and Regulatory to ensure compliance, and sync with Commercial and Marketing to enable seamless product launches. Externally, you will serve as the hands‑on technical point of contact for our manufacturing partners, co‑packers, independent testing laboratories, and supermarket retail technical teams. You will be the team’s operational expert on quality, with senior technical leadership always available to guide governance, long‑term manufacturing strategy, and complex escalations.
What you’ll be doing

QMS & Compliance: Maintain QMS records, audit schedules, and safety policies in line with BRCGS, HACCP, and UK/EU food regulations.
Supplier Governance: Act as the primary technical contact for co‑manufacturers and ingredient suppliers, owning onboarding, a

📌 Quality & Technical Specialist (España)
🏢 Zoe
📍 España