Sales Manager (German Speaking) - Onsite - HS03Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as an Sales Manager onsite in Valencia you will be part of our team of game-changers who are powering the brands of the future.
What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Sales Manager on our team, you will:Management 30%
- Be responsible for all sales leads in our Valencia hub
- Manage directly small team of sales agents
- Monitor and report team performance (correct call treatment, case treatment...)
- Give agents feedback on their individual performance preferably on a weekly base to improve and motivate their daily work
- Motivate as a team leader and site leader controlling turnover and retaining potential and motivated team members
- Organise weekly meetings to give feedback on team performance, inform on new procedures, upcoming changes
- Keep track of each agent’s training and training needs to improve technical and phone communication’s skills
- Participate in the recruitment process close to HR Department giving an update from the needs and interviewing as a second interview the candidates who passed the HR interview
- Manage all disciplinary issues effect
📌 Sales Manager (Valencia)
🏢 CNX
📍 Valencia