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About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier general talent with industry-leading corporations. As experts in the Customer Support Services sector, we specialize in placing high-caliber professionals in rewarding roles, such as our current search for the Turkish Speaking Customer Support Agent position in Bulgaria.
Job Overview
We are currently looking for a talented individual to join our client’s prestigious team as a Turkish Speaking Customer Support Agent based in Sofia. This is an exceptional opportunity for those seeking one of the most sought-after Turkish-speaking jobs, combining professional growth within the Customer Support Services industry with a world-class relocation experience.
Key Responsibilities
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- Deliver premium support to customers via phone, email,
and live chat within the Customer Support Services sector.
- Efficiently resolve complex inquiries while maintaining high customer satisfaction ratings.
- Maintain comprehensive knowledge of products and services to provide accurate and professional information.
- Collaborate with international teams to optimize communication strategies and service quality.
- Handle sensitive customer data with strict adherence to confidentiality and compliance protocols.
- Proactively contribute to the positive team environment of this Turkish Speaking Customer Support Agent position in Bulgaria.
- Participate in ongoing training sessions to enhance communication skills and product expertise.
- Native or fluent Turkish (spoken and written) is mandatory for this role.
- Proficiency in English to effectively communicate within our international offices.
- Previous experience in the Customer Support Services industry is highly preferred.
- Excellent
📌 Turkish Speaking Customer Support Agent (España)
🏢 Mercier Consultancy Group
📍 España
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