Turkish Speaking Player Support Specialist for Supercell Games

Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the Gaming & Esports industry. As a leading European recruitment partner, we pride ourselves on facilitating career-defining opportunities for professionals seeking the best jobs in Bulgaria and beyond.

Job Overview
We are thrilled to represent a general leader in the mobile gaming space to fill the Turkish Speaking Player Support Specialist for Supercell Games position in Bulgaria. This is an exceptional opportunity for a passionate gamer to elevate the player experience for millions while working in one of the most vibrant tech hubs in Southeast Europe.

Key Responsibilities
- Provide high-quality, real-time support to the Turkish-speaking player community across Supercell’s diverse gaming portfolio.




- Investigate and resolve complex technical issues and account queries with precision and professionalism.
- Act as the voice of the player by escalating bugs and feature requests to the development teams within the Gaming & Esports industry.
- Maintain a deep understanding of game mechanics, seasonal updates, and community trends to offer expert guidance.
- Contribute to the positive culture of our Gaming & Esports hub by participating in team briefings and training sessions.
- Ensure that all interactions align with the high-quality communication standards expected of a top-tier Gaming & Esports publisher.
- Collect and analyze player feedback to assist in refining the overall user experience for the Turkish market.
- Native or fluent Turkish (spoken and written) is strictly required for this position.
- Proficiency in English to collaborate within our international team and report to management.
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📌 Turkish Speaking Player Support for Supercell Games (España)
🏢 Mercier Consultancy Group
📍 España