Position Overview

Deliver accurate, timely and actionable analytics and reporting that support marketing, commercial and campaign performance management, enabling better decisions, transparency and continuous improvement across markets and functions.

What you will do
- Prepare, update and maintain recurring reports, dashboards and performance views for marketing, campaign, web, product, sales support and commercial activities.
- Collect, consolidate, validate and structure data from agreed sources, ensuring reporting inputs are complete, consistent and ready for analysis.
- Coordinate with campaign operations, digital, CRM, sales, product marketing, content, DAM, finance and market stakeholders to clarify reporting requirements, definitions and data ownership.
- Analyze performance trends, campaign results, channel activity, lead flow, content usage and operational KPIs to identify patterns, issues and improvement opportunities.
- Maintain reporting templates, dashboards, data dictionaries, KPI definitions,



source files and documentation to support repeatable reporting and consistent interpretation.
- Perform data quality checks, including completeness, source accuracy, duplicates, outliers, broken formulas, dashboard refresh issues and inconsistent definitions.
- Support reporting automation, dashboard improvement, ad hoc analysis, insight requests and continuous improvement of analytics processes and data governance routines.

What we require
- Proven experience in analytics, reporting, dashboard maintenance, marketing analytics, commercial reporting, data operations or performance measurement within a corporate, agency or shared services environment.
- Experience preparing dashboards, validating data, analyzing trends and supporting business stakeholders with reporting is required.
- Bachelor’s degree or equivalent qualification in Business Administration, Marketing, Economics, Data Analytics, Statistics, Finance, Information Management or related field preferr

📌 Customer Insights Specialist (Madrid)
🏢 Dormakaba
📍 Madrid