Support Associate (Barcelona)

Support Associate (Barcelona)

02 oct
|
Capitole
|
Barcelona

02 oct

Capitole

Barcelona

? CAPITOLE is hiring a Support T3 Associate

? Barcelona | Hybrid
? English C1

At CAPITOLE, we keep growing, and we are looking for a Support T3 Associate / Support Technical Expert to join an international tech environment.

? What will you be doing?
• Providing initial support to users during HyperCare phases.
• Investigating and resolving complex T3/T4 Product Development support cases.
• Defining and implementing technical workarounds.
• Identifying, documenting and reporting production defects.
• Ensuring effective knowledge transfer for new product lines.
• Collaborating with other Product Development teams.
• Supporting KPI tracking, status reporting and workload management.
• Troubleshooting issues across databases, applications and infrastructure.

? What are we looking for?
• Strong SQL skills, ideally with Oracle and/or SQL Server.
• Knowledge of C# / .NET.
• BI experience, ideally with SAP BusinessObjects.
• Experience with IIS and Windows Server.
• C1 level of English, as you will work in an international environment.

✨ Nice to have




• Linux knowledge.
• Experience working with KANBAN / Agile teams.
• Knowledge of tools such as Splunk, Dynatrace, Postman or Bruno.

? You’ll fit right in if you are…
Analytical and detail-oriented, comfortable troubleshooting complex technical issues and adapting quickly to changing priorities. You communicate clearly with users and technical teams, enjoy collaborating with others and feel comfortable working in a multicultural, international environment.

? Why CAPITOLE?
You’ll join a people-focused technology company where you can continue developing your technical expertise, work on challenging international projects and be part of a collaborative team.

? Interested? Apply or send me a message and I’ll be happy to tell you more
Hiring #BarcelonaJobs #TechJobs #TechnicalSupport #SQL #CSharp #DotNET #WindowsServer #IIS #SupportEngineer #ITJobs #CAPITOLE

The employee will be required to comply with all applicable infor

📌 Support Associate (Barcelona)
🏢 Capitole
📍 Barcelona

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