We are looking for an IT O&L; System Lead to ensure the operational excellence, stability, and compliance of a group of systems and applications within a general IT environment.
In this role, you will oversee day-to-day system operations, ensuring compliance with IT standards and coordinating activities across business and IT teams. You will combine IT Service Management practices with a solid technical understanding of infrastructure, cloud, databases, networking, and data platforms, while supporting system transitions, enhancements, and lifecycle management.

TASKS & RESPONSIBILITIES ?:

• Monitor SLAs, access and identity controls, audit trails, and other operational requirements.

• Ensure operational compliance and maintain the required system documentation.

• Coordinate backup, recovery, disaster recovery testing, and infrastructure patching activities.

• Manage incidents, problems, and changes throughout the system lifecycle.

• Implement small software enhancements and configuration changes.





• Coordinate software management and system-related activities across IT and business teams.

• Collect, assess, and process demands from business users.

• Work with Infrastructure teams on system remediation, migration, replacement, and decommissioning.

• Coordinate system archiving and retirement activities.

• Support the onboarding of systems from functional areas into the EOC.

• Oversee knowledge transfer, shadowing, and reverse-shadowing during system transitions.

• Communicate transition progress and results to the EOC reporting team.

• Contribute to continuous improvement and operational excellence across assigned systems.

SKILLS ?:

• 2+ years of experience as a System Lead or in a similar IT operations/support role.

• Solid understanding of IT infrastructure, including databases, servers, cloud platforms, and networking.

• Knowledge of IT Service Management and ITIL principles; ITIL v3/v4 Fundamentals certification.

• Working knowledge of AWS services

📌 IT O&L System Lead | Pharma (Barcelona)
🏢 Ambit Iberia
📍 Barcelona