Location: Barcelona (on-site) Type: Internship (full-time) Department: Sales
Reports to: Co-Founder / Head of Sales Start date: October
About Walter
Walter is an AI-powered IT management platform for general teams. We automate the entire hardware and access lifecycle: onboarding, device provisioning, security, and support, all in one place, inside the tools teams already use (Slack, Teams, Personio etc.). We operate in more than 150 countries today. We're a small, fast-moving team building something new from scratch.
About the role
We're looking for an Account Management Intern to help own and grow a book of existing accounts. This is a sales-driven role: you'll support upsell and cross-sell efforts, help run the day-to-day of client relationships, and learn what it takes to make clients see Walter as a long-term partner, not just a vendor. Great fit for someone who wants hands-on experience in B2B account management and sales.
Responsibilities
• Own the day-to-day relationship with a portfolio of accounts, acting as the client's main point of contact.
• Identify and execute upsell and cross-sell opportunities across the account base.
• Build and maintain a rolling forecast together with each client, tracking usage, upcoming needs, and expansion potential.
• Analyze account data and usage patterns to spot risk, whitespace, and growth opportunities.
• Prepare and lead business reviews (QBRs) with clients, backed by data.
• Organize events and touchpoints with clients (in-person and virtual) to strengthen the relationship.
• Negotiate renewals and expansions, working closely with the sales and finance teams.
• Keep the CRM and account records accurate and up to date.
• Partner with product and support to resolve escalations and close feedback loops.
• Hit and report against revenue retention and expansion targets.
Requirements
• Student or recent graduate in Business, Economics, International Relations, or a related field.
• Strong commercial instinct and genuine i
📌 Account Management Intern (España)
🏢 Walter
📍 España