Calido Living & Dazia Capital are looking for a GUEST SERVICES Intern

Location:

North Madrid (Alcobendas / Valdebebas)
Mode:

On-site
Level:

Entry
Calido Living

is redefining versátil, high-end temporary living in Madrid. With

4 new buildings (1,300 apartments)

and a goal of

2,500 units in Madrid

, and planned expansion across Spain, we’re growing fast. We’re part of

Dazia Capital

, a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available.

Why Calido?
·

Be first

Join the future of urban accomodation and be among the first professionals defining co-living in Spain.
·

Collaborative culture

with no rigid hierarchies
•

Strong values

: respect, innovation, entrepreneurship
•

Real growth opportunities

and exciting projects

Your role
As GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests.
Your mission
Be a source of knowledge and solutions for our customers,



deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK
You will learn to:

· Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities.
· Navigate reservations systems and customer management systems such as MEWS.
· Understand the operational cycles of both short and long term residencies.
· Learn the art of auxillary income- how to generate additional sources of revenue.
· Maintain accurate records of reservations and activities and generate reports.
· Assist in planning and executing open houses, social events, and community outreach initiatives.

What are we looking for ️‍♀️
• Fluent

Spanish

& intermediary level

English
•

Comitment to 3 months of internship (30 hours per week).
• Proactiveness, independence, po

📌 Becario hostelería (Madrid)
🏢 CALIDO LIVING
📍 Madrid