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Your day at NTT DATA The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
This role performs configurations, actions installations and attends to break/fix events.
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover




Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
Developing fundamental project and administration ability
Ability to develop an understanding of fundamental project and administration processes.
Demonstrate a client service orientation.
Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform.
Ability in cloud services on at least one of the following providers: AWS, Azure, GCP.
Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.
Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell.

📌 Technical Services Engineer (España)
🏢 remoteo
📍 España