Who We Are
At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress, with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress.
The Role
We are hiring two to three Creative Technologists to join the AI Innovation Lab in Madrid. The lab is a integral network of designers, engineers, researchers, writers, and strategists that help organisations make sense of complexity and create experiences that are useful, responsible, and buildable. The role is part studio, part workshop, and part proving ground working in short, focused cycles: framing a challenge, making possibilities tangible, testing prototypes, and deciding what to stop, iterate, pilot, or scale.
Responsibilities
- Shape the right challenge. Work with sponsors and users to locate the real decision inside a broad brief, understand the current system,



and define the behaviour, outcome, or learning the engagement should create.
- Design and facilitate co‑creation. Create participatory sessions for executives, subject‑matter experts, frontline users, designers, and engineers. Enable people with different levels of confidence and authority to contribute meaningfully.
- Make ideas tangible early. Use sketches, scenarios, conversation flows, simulations, low‑code tools, or working software to give participants something concrete to react to and improve.
- Prototype with people. Build during and between sessions, incorporating feedback while the problem and trade‑offs are still visible. Choose fidelity deliberately: each artifact should answer a question or unlock a decision.
- Design human‑agent collaboration. Create clear patterns for autonomy, approvals, escalation, uncertainty, exceptions, rollback, and human override so users remain informed a

📌 Lead Creative Technologist (España)
🏢 Kyndryl
📍 España