Johnson & Johnson MedTech in Madrid is seeking a Customer Service Digital Innovation & Process Control Lead to drive digital enablement, process excellence, and continuous improvement across Customer Service operations. This role leads the development and deployment of technology-enabled solutions, leveraging AI and analytics to enhance customer experience and operational efficiency.
You will coordinate cross-functional teams, ensure data-driven decisions, and deliver exceptional service to
📌 Digital Innovation (España)
🏢 Johnson Johnson
📍 España
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