Position : Project Specialist — PMS/CRS Implementation / must have opera
Location: Remote – Spain
Duration : Contract

Overview
We are seeking a highly organized and detail-oriented Project Specialist to support the implementation of Property Management Systems (PMS) and Central Reservation Systems (CRS) across the Hyatt Inclusive Collection portfolio. This role is critical to ensuring successful system deployments by coordinating project timelines, preparing and validating hotel configuration data, delivering training, and supporting data migration efforts.
The ideal candidate thrives in a fast-paced, integral environment and collaborates effectively with cross-functional teams, hotel leadership, and external vendors. This role requires a balance of technical aptitude, hospitality operations knowledge, and strong communication skills to drive seamless system adoption across properties.

Position Responsibilities
- Partner with corporate and regional stakeholders to align on transition timelines, milestones, and dependencies
- Develop, manage,



and communicate detailed project plans, including training and deployment schedules
- Coordinate closely with hotel leadership to ensure readiness for system implementation and adherence to timelines
- Design, maintain, and continuously improve training materials, including presentations, facilitator guides, and video content
- Deliver engaging virtual and in-person training sessions to on-property teams, enabling effective adoption and usage of systems
- Support change management efforts by guiding stakeholders through system transitions and best practices
- Collect, review, and validate hotel configuration data in alignment with Hyatt standards and system requirements
- Support the build and deployment of Opera Cloud and CRS environments
- Assist with data migration activities to ensure accuracy and completeness
- Serve as a key liaison between hotels, internal Hyatt teams, and external vendors throughout the project lifecycle

📌 Project Specialist — PMS/CRS Implementation (Santander)
🏢 KPG99
📍 Santander