UST is looking for the very Top Talent...and we would be delighted if you were to join our family
No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.
More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What are we looking for?
We are currently looking for a Service Operations Manager to join our Fintech team.
SkillsEnglish C1Incident ManagementChange ManagementOperational ReportingStakeholder ManagementKPI ReportingSLA ReportingData AnalysisTechnical Team CoordinationMonitoring & ManagementOperational GovernanceContinuous ImprovementMandatory requirements: Fluent English (C1 level minimum) - mandatory.4+ years of experience in operational coordination, service management, or technology operations environments.




Proven experience in Incident Management and Change Management processes.
Strong operational reporting and management information skills. Experience producing KPI, SLA, availability, and operational performance reports.
Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data.
Experience coordinating multiple technical teams during incidents and critical situations.
Strong stakeholder management and communication skills. Work location: SpainWork mode: 100% remoteLanguages:• English C1What can we offer?23 days of Annual Leave plus the 24th and 31st of December as discretionary days
Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).Retribución Adaptable ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)Free access to several training platformsProfessional stability

📌 Service Operations Manager (Santa Cilla do Valadouro)
🏢 Ust
📍 Santa Cilla do Valadouro