We are looking for an experienced L2 Onsite Engineer & IT Project Coordinator to provide Level 2 End-User Computing (EUC) and Deskside Support while coordinating onsite IT infrastructure and workplace technology activities.
The engineer will act as the primary onsite IT contact, supporting end users, troubleshooting technical issues, managing IT assets, assisting with conference room technologies, and coordinating activities between users, remote IT teams, vendors, facilities, and project stakeholders.
Key Responsibilities
- Provide L2 onsite support for desktops, laptops, peripherals, printers, and workplace technologies.
- Troubleshoot Windows OS, Microsoft 365, software, hardware, and user-access issues.
- Perform hardware replacement, installation, configuration, and troubleshooting.
- Support device imaging, deployment, migration, and refresh activities.
- Handle incidents and service requests in accordance with agreed SLAs.
- Escalate complex issues to L3, infrastructure, security, or application teams when required.

IT Infrastructure Support




- Provide basic onsite support for LAN/WAN, Wi-Fi, network ports, cabling, and connectivity issues.
- Assist with workplace infrastructure activities, including equipment installations and relocations.
- Coordinate with infrastructure teams for network, server, and other onsite technical requirements.
- Support troubleshooting of conference room and collaboration technologies.

IT Asset & Device Management
- Manage the onsite lifecycle of laptops, desktops, monitors, printers, and other IT equipment.
- Maintain accurate asset records and ensure proper asset tagging and inventory updates.
- Coordinate device allocation, collection, replacement, and retirement activities.
- Support hardware refresh and deployment projects.

IT Project Coordination
- Coordinate and support onsite IT projects and infrastructure activities.
- Act as the onsite coordination point between users, remote IT teams, vendors, and facilities.
- Track

📌 Information Technology Specialist (Barcelona)
🏢 Teceze
📍 Barcelona