We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg.

What are we looking for?

Responsibilities:
- Lead Run activities for ISF infrastructure, ensuring high availability and operational stability
- Supervise incident resolution (L1, L2, L3) and ensure SLA/SLO compliance
- Coordinate major incident management (MIM) and communication with stakeholders
- Drive root cause analysis (RCA) and implementation of corrective actions
- Lead technical evolution projects, including:
- Integration with enterprise security systems
- Infrastructure modernization and obsolescence management
- Optimization of performance, resilience, and maintainability
- Manage technical roadmap and prioritization of infrastructure initiatives
- Security & Vulnerability Management
- Coordinate remediation of security vulnerabilities (EVS / IVS) across platforms
- Ensure compliance with security standards, audits, and internal policies




- Drive coordination between security teams and technical teams to track and
- Validate risk, impact, dependencies, and rollback strategies
- Ensure compliance with IT governance frameworks and corporate procedures
- Coordinate complex changes across multi-country environments
- Coordinate infrastructure evolution of CI/CD toolchains and DevOps
- Ensure alignment between infrastructure and deployment pipelines
- Support automation and continuous delivery practices
- Manage and track user stories and technical backlog in Agile environments
- Use tools such as JIRA and/or Octane for backlog management and delivery tracking
- Collaborate with Product Owners and squads to ensure alignment between business and technical priorities
- Lead infrastructure-related initiatives following project lifecycle phases (initiation, planning, execution, monitoring, closure)
- Ensure adherence to governance processes, reporting, and decision bodies (e.g., Steering Comm

📌 Run & Support Project Manager (Madrid)
🏢 HN Services España
📍 Madrid