Service Intern (Postventa)Applylocations: Bergueda, Catalonia, Spaintime type: Full timeposted on: Posted Todayjob requisition id: REQ-1000049491Position Title: Service InternLocation: Barcelona El Prat, SpainHybrid: First month fully on-site (5 days per week); thereafter, 2 days in the office and 3 days working from home.Employment: Internship agreement – 6-month duration, with the possibility of a 6-month extension.Come build your career.It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.The Job:As the Customer Service & Order Processing Specialist, you’ll be part of our Service team.



You’ll get to:* Manage order entry activities related to parts orders and pricing with a high level of accuracy and attention to detail.* Review, validate, and process warranty claims submitted by service partners in accordance with company guidelines.* Support customer requests for technical assistance through the CRM platform, including both email and phone-based interactions.* Oversee the order processing workflow to ensure timely and accurate fulfilment of customer and service partner requirements.* Generate operational and service reports to provide insights into service performance and process efficiency.* Collaborate with internal teams and external service partners to resolve order, warranty, and technical support issues effectively.* Maintain accurate records and documentation within internal systems and CRM tools.* Contribute to continuous improvement by supporting new methods, processes, and ways of working.The Person:You love to learn and grow and be acknowl

📌 Service Intern (Barcelona)
🏢 Stanley Black & Decker
📍 Barcelona