Customer Experience Consultant | S1 | Retail Banking | Croydon Country: Santander ( ) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.
This is more than a strategic shift. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a integral business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
Santander is looking for a Customer Experience Consultant based out of Croydon Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm.
Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall,



transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.
What's not in doubt is that you'll have plenty of support. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. Presenting options and solutions across a range of products and services with a primary focus on digital first
Answering customer calls into our contact centre
Presenting options and solutions across a range of products and services with a primary focus on digital first (Required)
Answering customer calls into our contact centre (Required)
We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
The starting salary is £27,183.00 together with a £500 flexible benefit allowance and the opportunity to earn a discretio

📌 Customer Experience Consultant (La Mancha)
🏢 Santander
📍 La Mancha