At Factorial we're looking for a new Account Manager for the DACH market to help us support and scale our DACH team to the next level. As part of the team in charge of supporting our existing clients, you'll be in charge of regularly engaging with clients, develop personalised sales strategies, and serve as the main point of contact between customers and internal teams. About the team Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. As an Account Manager, you'll be responsible for building and maintaining strong, long-term relationships with our customers. Sales Growth: Develop personalized sales strategies, including cross-selling, up-selling, and churn management.
Support & Feedback: Provide prompt, personalized after-sales support, ensuring timely responses and proactive.
Customer Engagement: Hold regular video meetings to demonstrate product updates and strengthen are we looking for.
Native level of German and fluent in English.




Customer-focused experience in support or satisfaction roles is highly valued.
Ambitious, proactive, and a positive team player with strong organizational skills.
Confident using CRM tools and unafraid to pick up the phone to support clients.
Structured career paths to support your professional growth - we don't believe in dead ends.
Alan as private health insurance
Save expenses with Cobee
Breakfast in the office and organic fruit
At Factorial, we're building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.
If you're excited to shape the future of business management technology, we'd love to meet you.
If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optio

📌 Account Manager Dach Market (Cataluña)
🏢 Factorial Hr
📍 Cataluña