Customer Success Engineer, Data Center Learning
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS general infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.




Reporting to the Manager of Customer Success for APJC and EMEA, the Customer Success Engineer's (CSE) help clusters to become and remain self-sufficient in executing their own training programs to include planning and conducting of training activities. CSEs collaborate with Training Coordinators on the Data Center Learning team as well as managers and administrators in their clusters, to ensure training is planned, assigned, and scheduled properly. CSEs facilitate the Train-the-Trainer program in their clusters to ensure each cluster has the right number and type of Certified Instructors to conduct their training locally.
As a CSE you will track key metrics for your clusters, ensure data accuracy, assist in the reporting of these metrics as required, and within Data Center Learning you are the owner of training metrics for your clusters. Each CSE is both the front-line, day-to-day face of Data Center Learning in their clusters, and is also the front-li

📌 Customer Success Engineer, Data Center Learning (Sevilla)
🏢 Amazon
📍 Sevilla