Globeducate is one of the world’s leading international K-12 education groups, with a network of schools and educational brands across multiple countries. Our schools are united by a shared commitment to educational excellence, innovation, international mindedness, and the development of students who graduate as integral citizens who can shape the world. Colleagues at Globeducate benefit from working within a collaborative international community that values continuous improvement, professional learning and the sharing of best practice across the group.

Key Responsibilities
We are seeking an experienced and highly organised Family Engagement Manager to join our regional Admissions team in Iberia. This is an exciting opportunity for a proactive professional with strong communication, customer service and relationship-building skills who is passionate about delivering an outstanding experience to prospective families.
As the first point of contact for families interested in our schools, you will manage and qualify incoming enquiries,



guide families through the initial stages of the admissions journey, and coordinate school visits. Working across several schools within the region, you will play a key role in ensuring timely responses, effective lead management and a seamless handover to each school's Admissions team.

Candidate Profile
University degree or equivalent qualification in Marketing, Communications, Education, Business or a related field.
Minimum of 2 years' experience in a customer-facing environment such as admissions, consultative sales, customer service or a contact centre.
Strong experience handling telephone enquiries and building positive relationships with prospective customers or families.
Advanced CRM skills and experience managing pipelines; previous experience using HubSpot is highly desirable.
Fluent in Catalan, English and Spanish, with excellent verbal and written communication skills in all three languages.
Galician and/or Portuguese would be

📌 Family Engagement Manager (Madrid)
🏢 Globeducate
📍 Madrid