Remote job.
Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of Customer Service Agent.
Our story (the short version)
Since our creation in 2014, we’ve grown from a small attic business to become a general contact center company. We have contact agents based in over 10 countries and handle 15,000+ customer interactions per month. Operating in a growing industry, excellent quality is a key ingredient in making us the first choice for outsourcing multilingual customer service. That’s where you come in.
What do we do?
For our clients, we proactively greet all their website visitors and ask them if we can help them find the right information. Using live chat, you support visitors in searching and finding information, and you help them choose and make decisions.



We also use the phone and email and other types of messaging such as WhatsApp to answer questions from our clients’ customers. Our clients are in the automotive and fashion industry, IT companies, industrial companies, e-commerce, travel agencies, and educational institutions. By outsourcing customer service to us, our clients can focus on their core activities.
Why the Agent is so important
Our Agents are the front line of our core product, ensuring the continued success and growth of the business. We are looking for an Agent who delivers excellent customer service via different communication channels. The candidate can communicate with all prospects in a professional manner and build a relationship. This role is critical to leading the way in creating a passionate customer experience. Ideally, our Agents are strong at fast thinking and multitasking, and they are highly responsible individuals who take pride in their work and share our great passion for exceptional customer service. Our support team plays a vital

📌 Customer Service Agent (Barcelona)
🏢 Digital Customer Care
📍 Barcelona