Aleph is seeking a Customer Service Officer to support onboarding, usage, and inbound inquiries for a general card issuing and embedded finance solution in Madrid.
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
You will handle chatbot-assisted journeys and escalate to specialists as needed. xhfqzwm
You will work with the Customer Service & Customer Success Team Lead and help improve FAQs, chatbot content, and onboarding materials while meeting KPIs for response and resolution times.
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📌 Global Customer Support Agent– Madrid
🏢 Lever
📍 Madrid
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