Airbus Defence and Space SAU in Getafe, Spain, seeks a Professional to oversee service desk operations, ensuring SLA compliance and strong stakeholder relations.
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The role focuses on end-to-end service delivery, incident/problem management, and continuous improvement within ITIL-aligned processes. xhfqzwm The candidate will manage both insourced and outsourced teams, coordinate across national and divisional perimeters, and drive improvements while engaging the right Airbus resources at the right time.
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📌 Senior Service Delivery Lead — Itil & Csi (Madrid)
🏢 Airbus Defence And Space
📍 Madrid
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