Aleph in Madrid is seeking a Customer Service & Customer Success Team Lead to own the post-sale journey for a integral card issuing and embedded finance solution, from go-live to expansion.
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It's a role blending hands-on Customer Service leadership with real Customer Success accountability: you’ll spot churn risk before it becomes a lost account and drive growth.
Reporting to the Senior xqbhyrx Product Manager & Product Sales Lead, you’ll sit at the center of the customer experience for a proposition
📌 Fintech Customer Success Lead (Madrid)
🏢 Aleph
📍 Madrid
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