We’re hiring: Receptionist Temporary (Sick Leave) Temporary position | Start date: As soon as possible Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for a Receptionist to join our team in Livensa Living Barcelona and help us create an exceptional experience for our students, residents, and guests.
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta posibilidad? Descúbralo a continuación.
As the face of the residence, you will play a key role in the day-to-day running of reception: welcoming residents and visitors, handling queries and complaints, supporting check-ins and check-outs, coordinating with other departments, and helping everything run smoothly behind the scenes.
Key Responsibilities:
* Be the first point of contact for students, residents, and guests, delivering a friendly, professional, and welcoming experience at all times.
* Manage reception operations, including queries, complaints, check-ins, check-outs, room readiness, payments, welcome documentation, and student account charges.
* Build strong relationships with residents, resolving issues quickly and effectively to support customer satisfaction,



retention, and recommendation.
* Coordinate requests with Maintenance and Housekeeping and support the Residence Manager with administration and general office duties.
* Monitor guest access, key handling, and general building security, reporting any concerns when necessary.
* Manage mail, parcels, and in-house requests such as tenancy extensions, room moves, and tenancy transfers.
* Support sales enquiries, lettings, and property viewings, while working closely with Finance, Sales, Housekeeping, and Maintenance.
* Ensure company policies, procedures, and values are reflected in every part of the role through excellent customer service.
Requirements:
* Minimum B2 level in English.
* Positive, proactive, and organised team player with great communication skills.
* Strong attention to detail and a genuine passion for customer service.
* Previous experience in reception, hospitality, or customer service is a plus. xhfqzwm
Position Details:
* Permanent role
* Start date: As soon as possible
* 40 hours per week Monday until Sunday Interested? We’d love to hear from you!

📌 Receptionist (Sick Leave) (Barcelona)
🏢 Livensa Living
📍 Barcelona