About the Role
We are looking for a Researcher to join our Digital Bank Strategy team in Madrid . You will be responsible for understanding customer needs, behaviours, market trends, and competitive dynamics, translating research findings into actionable insights that inform strategic, product, and design decisions. The role has a strong international focus, with particular relevance to German-speaking markets .
Responsibilities:
- Conduct qualitative and quantitative user and market research.
- Identify customer needs, behavioural patterns, market trends, and business opportunities.
- Analyse surveys, data, and KPIs to generate actionable insights.
- Conduct competitor benchmarking and market research within digital banking and fintech.
- Prepare clear, engaging reports and presentations for cross-functional audiences.
- Collaborate closely with strategy, product, design, marketing, and data teams.
- Support research projects involving German-speaking markets and customers.
- Use Google Sheets/Excel and Google Apps Script for data analysis and process automation.




- Translate research findings into strategic and business recommendations.

Requirements:
- 3–6 years of experience in User Research, Market Research, Behavioural Analysis, or a related field.
- Experience with both qualitative and quantitative research methodologies.
- Strong analytical, communication, and storytelling skills.
- Advanced proficiency in Google Sheets/Excel and Google Apps Script .
- Experience in competitor analysis and benchmarking.
- High proficiency in German and professional fluency in English are essential.
- Spanish is a plus.
- Strong ability to collaborate across multidisciplinary teams.
- Experience in fintech, digital banking, or financial services is a plus.
- Familiarity with tools such as Dovetail, Maze, Typeform, Figma, or Airtable is desirable.
- Bachelor's or Master's degree in Psychology, Sociology, Anthropology, Marketing, Data Science, Economics, Business, Design, or a r

📌 UX Researcher (España)
🏢 RealNaut
📍 España