About the Opportunity We are looking for an experienced Senior ServiceNow OT Architect / Technical Business Process Consultant to support Operational Technology (OT) initiatives for a major enterprise customer. This role is idóneo for a senior consultant who enjoys combining solution architecture, customer workshops, business process consulting, and hands-on ServiceNow expertise. You will work directly with stakeholders to define OT strategies, shape solution roadmaps, and guide implementations across the ServiceNow OT suite. Responsibilities - Lead the design and implementation of ServiceNow OT solutions - Facilitate workshops, discovery sessions, and stakeholder meetings - Gather and document business requirements - Create user stories and support backlog refinement - Conduct solution demonstrations and process design sessions - Define implementation roadmaps and delivery strategies - Provide architectural guidance throughout project delivery - Act as a trusted advisor for customers operating in regulated OT environments - Collaborate with cross-functional teams to ensure successful outcomes Required Experience - Strong hands-on experience with the ServiceNow OT Suite - Proven Business Process Consultant (BPC) background - Experience leading customer workshops and discovery sessions - Strong stakeholder management and communication skills - Experience creating user stories and managing requirements - Solution architecture experience within ServiceNow environments - Ability to work independently and lead workstreams from inception to delivery Experience with: - OT Service Management - OT Asset Management - OT Vulnerability Response - OT Health - OT Change, Incident, and Request Management Preferred Experience: - CMDB - Service Graph Connectors - IRE - ServiceNow Asset Management - ServiceNow certifications (CSA, CIS, etc.) - Manufacturing, Utilities, Energy, Industrial, or Life Sciences environments What We're Looking For - Freelance consultant - Strong customer-fac

📌 Senior ServiceNow OT Architect (Ourense)
🏢 Tenth Revolution Group
📍 Ourense