Oversee the daily operations and maintenance of mechanical and electrical systems within a data center environment, ensuring the effective planning, coordination, and execution of preventative and corrective maintenance programs Ensure uptime and reliability of critical environment systems through proactive monitoring, maintenance oversight, and risk mitigation Lead operational excellence by executing and governing processes such as maintenance procedures, incident reviews (RCAs), and change management Partner cross-functionally with engineering teams, vendors, and landlord partners to optimize DataCenter performance and resolve issues across a country or the subregion, Identify and reduce risk, minimizing human-error and high-impact incidents year over year Support emergency response readiness, acting as an escalation point for facilities-related incidents Deliver efficiency outcomes by advancing cost optimization and energy efficiency initiatives and support data-driven operations through the accurate measurement and reporting of key metrics, including power, temperature, and service-level (SLA) performance Recognizes and communicates the customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business. Act as a regional subject matter expert for Critical Environment operations,



providing remote and on-site support to leased datacenter sites across the sub-region beyond the home site, Shares best practices; assists others in learning role, process, procedures and provides mentorship across data centers Support new site onboarding, landlord partner transitions, and hand-over of newly delivered capacity within the sub-region Provide coverage and backfill for peers at other sites during absences, vacancies, or periods of elevated activity * High School Diploma or equivalent AND proven industry experience in a DataCenter or other critical environment facility. Relevant experience in Critical Environment infrastructures (e.g., UPS, Generator, Chillers, AHU. Experience applying formal change and maintenance controls (MOP/SOP/EOP) and participating in root cause analysis in a live production environment. Willingness and ability to travel across the sub-region on a regular basis to provide on-site support, with travel expected to represent a meaningful proportion of working time (typically up to 25-30%, varying with business need). Data Center Operations Management IC4 - The typical base pay range for this role across Spain is € 52,800.00 - € 89,200.00 per year. Certain roles may be eligible for benefits and other compensation.

📌 Critical Environment Program Manager (Leased Datacenters) (Madrid)
🏢 Microsoft
📍 Madrid