Sales Strategy & Execution Develop and execute strategic account plans to achieve revenue targets and expand the commercial customer base Collaborate with account specialists, solution consultants, product teams, and marketing to drive effective sales and renewal strategies Represent the voice of the customer internally to influence product and service improvements Meet or exceed all sales KPIs, including quota, pipeline coverage, and forecast accuracy
Customer Acquisition & Growth Drive new business acquisition through targeted outreach, prospecting, and strategic sales initiatives Identify, qualify, and close new opportunities within assigned territories or market segments Expand customer value through upsell and cross‑sell initiatives across the full portfolio Maintain a strong, accurate sales pipeline that reflects opportunity health and progression
Customer Relationship Management Serve as the primary point of contact for commercial customer inquiries, commercial discussions, and escalations Build and nurture long‑term,



trusted relationships with key customer stakeholders Ensure high levels of customer satisfaction, adoption, and retention Partner with Customer Success to ensure seamless onboarding and continued value realization
Customer Engagement & Solution Selling Lead customer presentations, discovery sessions, and business reviews for complex commercial opportunities Develop a deep understanding of customer business needs, workflows, and compliance challenges Present tailored technology solutions that demonstrate measurable business outcomes Conduct regular account reviews to identify expansion opportunities and ensure aligned objectives
Internal Collaboration Work with solution consultants to design and position customized, AI‑enabled solutions Coordinate with professional services to support timely and successful implementations Partner with Alliances & Partnerships teams for strategic account development Relay customer insights to product, engineering,

📌 Commercial Account Manager Tax (Madrid)
🏢 Refinitiv
📍 Madrid