Workplace AI & End Users Services Project Manager We're looking for an experienced Workplace AI & End Users Services Project Manager to join an international leader in the insurance and assistance sector, based in Barcelona (hybrid model, 2-3 days/week in office).
You'll take ownership of driving multiple concurrent IT and Workplace transformation projects in a global, matrix organization. This is a hands‐on leadership role where you'll coordinate cross-functional teams across different AXA entities, manage complex stakeholder ecosystems, and ensure successful deployment of digital adoption initiatives that directly impact hundreds of users.
Lead 2+ concurrent IT/Workplace projects to successful delivery, managing different maturity levels and international stakeholder groups
Proactively engage all required teams (products, working groups, business functions – sales, underwriting, compliance) and establish accountability across matrix structures
Define and monitor project scope, cost, timeline, and quality within constraints; Manage risks, mitigations,



and escalate issues collaboratively with senior technical and business stakeholders
Organize and lead Project Steering Committees; Prepare tailored reporting and dashboards for different audiences, consolidating status updates, KPIs, budget tracking, and decision‐making materials
Maintain accurate deployment schedules, local roll‐out plans, adoption roadmaps, and benefits tracking in line with business cases
Oversee handover to BAU operations and lead change management for post‐launch support and training
Ensure alignment with AXA's project methodologies (Agile, DevOps) and architectural, data, safety, and quality standards
Deliver project governance documentation, stakeholder sign‐offs, steering committee materials, and gating documentation
8+ years of proven experience in project and program management, with specific expertise in Workplace and End Users Services projects in international contexts
~ Integral project ma

📌 Service Manager (Cataluña)
🏢 Innoit Consulting
📍 Cataluña