Dutch Speaking Advisor for Online Payment Platform About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth and excellence.
Job Overview
We are currently sourcing exceptional talent for a Dutch Speaking Advisor for Online Payment Platform position in Bulgaria, operating within the high-growth FinTech sector. This is one of the most sought-after Dutch-speaking jobs in the region, offering a unique opportunity to gain expertise in digital finance while enjoying a vibrant expatriate lifestyle.
Key Responsibilities
- Provide world-class support to users of a leading digital payment ecosystem within the FinTech industry
- Assist clients with secure account management, transaction inquiries, and troubleshooting payment gateway issues
- Maintain high levels of security and compliance protocols as expected in the modern FinTech landscape




- Effectively translate complex financial payment solutions into clear, accessible guidance for Dutch-speaking customers
- Identify and elevate critical system errors to technical teams to ensure seamless platform operations
- Build long-term trust with users by providing empathetic, accurate, and professional communication
- Contribute to the ongoing refinement of internal support processes to enhance customer satisfaction scores

Requirements
- Native or fluent Dutch (spoken and written) is mandatory for this role
- Valid EU passport or right to work in Bulgaria
- Strong passion for the FinTech industry and digital payment innovation
- Excellent communication skills with the ability to handle technical financial queries professionally
- Customer-centric mindset with previous experience in service-oriented roles
- Readiness to relocate for this exciting Dutch Speaking Advisor for Online Payment Platform pos

📌 Dutch Speaking Advisor For Online Payment Platform (La Mancha)
🏢 Mercier Consultancy MD
📍 La Mancha