We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption,



configuration and additional features to meet their requirements
Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success
Confident in your hands on experience AWS, Azure or GCP
Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
Docker, Kubernetes or Rancher etc.
Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
Experienced using Datadog and/or other cloud monitoring tools
Datadog values people from all walks of life. Generous integral benefits
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join

📌 Technical Account Manager (Madrid)
🏢 Datadog
📍 Madrid