We are looking for our VP of Operations to bring our commercial engine, business systems and customer insights under one roofReporting to the Chief Financial Officer, you will lead a unified operations organisation of around 20 people across Revenue Operations (Sales, Customer Success, Marketing and Partner Operations), Business Applications and enterprise systems, and Customer Insights — with three leaders reporting to youThis is a builder's mandateAs Bynder drives durable growth, margin expansion and a company-wide AI transformation, you will create the operating rigour, single source of truth and scalable go-to-market execution the business needs — and build a strong leadership bench beneath youYou will be a genuine partner to commercial leadership and a close partner to the wider Finance organisation on performance, planning and value creationLead one unified Operations function.
Own Revenue Operations across Sales, Customer Success, Marketing and Partner Operations, together with Business Applications and Customer Insights.
Build one operating model and consistent ways of workingPartner commercially. Be the operating partner to commercial leadership on pipeline, forecasting, enterprise segmentation, sales capacity and compensation designOperationalise the growth architecture.
Turn our growth levers — retention and GRR, the expansion engine, and new-logo generation — into owned, measurable motions with clear targets and reportingDeliver Salesforce 2.0. Lead our CPQ implementation and the wider GTM enterprise application stack — Salesforce, Clari, Gong, Salesloft, Spiff, 6sense and their integrations — including a Customer Success platform migration to Planhat and the selection and rollout of a new PSA platformOwn the single source of truth.
Govern data and metric definitions jointly with Finance and Internal Analytics so the business runs on one set of numbersDrive AI in operations. Embed AI and agentic tooling across the commercial stack and internal workflows
📌 Vice President EMEA (Madrid)
🏢 Bynder
📍 Madrid