Our client
BTS is a global professional services firm specialized in the human side of strategy. Founded in 1986 in Stockholm, BTS helps organizations move from strategy to execution through leadership development, coaching, talent transformation, business simulations and experiential learning.
With more than 1,200 professionals across six continents, BTS partners with many of the world's leading organizations.
BTS is currently looking for a People Experience Lead to join its team in Bilbao and contribute to the People Experience agenda across South Europe & Latin America (SELAM), supporting approximately 165 employees across Spain, Italy, Greece, Mexico, Argentina and Brazil.
Job purpose
The People Experience Lead will act as a key People partner to BTS's SELAM leadership and people managers, combining strategic HR partnering with hands‑on execution across the full employee lifecycle.
Reporting to the Head of People Experience, MOW (Most of the World), the role will contribute to aligning people decisions with business priorities, supporting leaders in their people‑related challenges,



accelerating the talent agenda and fostering a consistent employee experience across the region.
The position will have a particular focus on talent management, employee engagement, recruitment and onboarding, manager support, people analytics and the implementation and continuous improvement of integral People Experience processes and initiatives.
What you will do
Business partnering
- Act as a trusted People partner to SELAM leadership and people managers, participating in relevant leadership meetings, talent reviews and workforce planning discussions.
- Advise on organizational design, team structures, spans of control and organizational changes as the business evolves.

Recruitment and onboarding
- Coordinate and/or own end‑to‑end recruitment processes for SELAM roles, from briefing managers and defining requirements through candidate management and onboarding.
- Apply the MOW Recru

📌 People Experience Lead (Bilbao)
🏢 Ferruelo y Velasco
📍 Bilbao