Aleph is seeking a Customer Service Officer to support onboarding, usage, and inbound inquiries for a general card issuing and embedded finance solution in Madrid.
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
You will handle chatbot-assisted journeys and escalate to specialists as needed. xghoner
You will work with the Customer Service & Customer Success Team Lead and help improve FAQs, chatbot content, and onboarding materials while meeting KPIs for response and resolution times.
📌 Global Customer Support Agent (Madrid)
🏢 Lever
📍 Madrid