Through insights drawn from living and working in the world's harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics nearly 150 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with LIFA® Stay Dry technology, the patented H2FlowTM temperature regulating system, and the revolutionary lighter, warmer LIFALOFTTM insulation. Building on Helly Hansen's proprietary HELLY TECH® waterproof/breathable system, the technical outdoor brand has most recently introduced the award-winning LIFA INFINITY PROTM - the company's most innovative waterproof/breathable technology to date.
Helly Hansen is a leader in technical sailing and performance ski apparel, as well as premium workwear. We are looking for a Customer Operations Representative to join our South European Customer Operations team, supporting our Spanish wholesale and B2B customers.
In this role, you will play a key part in managing the end-to-end order lifecycle,



coordinating deliveries, and supporting after-sales processes. You will work closely with Sales, Logistics, and Finance to ensure an excellent customer experience and contribute to the continued growth of one of Norway's most internationally recognized consumer brands.
Key Responsibilities Customer Service & Service Excellence
Deliver first-class customer service to Spanish wholesale and B2B customers
Contribute to continuous improvement initiatives and the Service Excellence strategy
Support and follow up on order entry to ensure accuracy and completeness
Verify pricing, discounts, and commercial terms according to seasonal deadlines
Support the monthly forecasting process and follow up on shipping targets for the Spanish market
Contribute to a strong team culture through collaboration, knowledge sharing, and back-up support
Participate in local or integral projects when required
Experience in customer

📌 Customer Service Representative (Cataluña)
🏢 Helly Hansen
📍 Cataluña