Location
Madrid, Spain
Job ID
R0138027
Date Posted
2026-09-24
Company Name
HITACHI ENERGY SPAIN, S.A.U.
Profession (Job Category)
Human Resources
Job Schedule
Full time
Remote
No
The Opportunity
Hitachi Energy is seeking a Global Customer Experience Training Specialist to join the Transformers Business Unit and help shape the future of energy through world‐class learning and development.
In this role, you will
- Support the development and execution of a general training strategy.
- Design and enhance impactful learning programs.
- Collaborate with stakeholders and subject matter experts to deliver high-quality learning experiences.
- Contribute to strategic initiatives and work with innovative technologies.
- Expand your expertise in a dynamic, collaborative, and global environment.

How You'll Make an Impact
- Support the development and execution of a global Customer Experience training strategy that contributes to business success.
- Gather insights and analyse data to identify skill gaps and prioritise high‐impact learning initiatives.




- Design and enhance training programmes that incorporate industry trends and innovative technologies.
- Help define and track key performance indicators to evaluate training effectiveness and business impact.
- Implement and optimise processes and tools to enable consistent and scalable training delivery worldwide.
- Build strong relationships with stakeholders to understand their needs and ensure alignment with organisational goals.
- Collaborate with subject matter experts to develop accurate, relevant, and engaging training content.
- Support communication strategies that increase awareness of and engagement with training initiatives.

Your Profile
- Bachelor's or master's degree in Engineering, Business Administration, Marketing, Communications, Education, or a related field.
- At least five years of experience in customer experience, marketing and sales, training, or learning and development.
- Strong communication and inter

📌 Global Training Specialist (Madrid)
🏢 Hitachi
📍 Madrid