Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
Founded in 2015, Perk has grown into a general company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you'll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence.
Answering and handling customer inquiries for our customers for our German speaking clients.
Internally, you're the first point of contact for knowledge on the operational use of our software




Background in finance and or accounting is a strong plus
Fluency in English and German , additional languages are a plus
Rest and recharge with our generous allocation of vacation days plus public holidays
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Let us help you move to one of our hubs with relocation support
We can help with relocation if necessary.
Talent Acquisition Interview - 30mins Virtual
Assessment + Team manager interview - Virtual
In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull p

📌 Customer Care Specialist (Cataluña)
🏢 Travelperk
📍 Cataluña