About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with industry-leading brands across Europe. We are seeking a passionate individual for the Polish Speaking Fitbit Customer Support Specialist position in Bulgaria to join our dynamic team in the thriving Fitness & Wellness industry. This is one of the most exciting Polish-speaking jobs currently available, offering you the chance to support general users in achieving their health goals while enjoying a high-quality lifestyle among our growing international community.
Provide world-class customer support to Polish-speaking users regarding their Fitbit wearable devices and wellness ecosystem.
Troubleshoot technical issues related to fitness tracking, heart rate monitoring, and application synchronization.
Educate users on how to maximize their wellness journey using Fitbit's suite of health features and data insights.
Maintain high levels of customer satisfaction by delivering professional, empathetic,



and efficient service in the Fitness & Wellness sector.
Document user interactions accurately to assist in the continuous improvement of product performance.
Act as a brand ambassador for Fitbit, promoting a culture of health and active living.
Native or fluent Polish (spoken and written).
Ability to work on-site in Sofia, as this is a key Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
Proficiency in English for corporate training and documentation purposes.
Fully Paid Training to ensure your success in the Fitness & Wellness field.
~ Comprehensive Health Insurance package.
~ Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your smooth transition to one of the top jobs in Bulgaria.
~ Monthly Performance Bonus linked to service excellence.
~€As you settle into your new role in Sofia, you will discover that Bulgaria is a land of vibrant culture, pleasant climates, and a cost of

📌 Polish Speaking Fitbit Customer Support Specialist (La Mancha)
🏢 Mercier Consultancy Group
📍 La Mancha