Service Delivery Manager (Madrid)

Service Delivery Manager (Madrid)

02 oct
|
SGS
|
Madrid

02 oct

SGS

Madrid

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries , supported by a team of over 100,000 dedicated professionals . With more than 145 years of service excellence , we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – "when you need to be sure" – underscores our commitment to trust, integrity and reliability , enabling businesses to thrive with confidence . We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands , including Applied Technical Services , Brightsight , Bluesign and Nutrasource .
Job Description
We are seeking an experienced IT professional with a strong background in project management to lead new application development and follow-up support within our Corporate IT team.
The role combines project management responsibilities,



with a strong focus on coordinating internal teams and supporting the development of key projects and transition to an in-house support model, while ensuring alignment with SGS's technical and operational standards.
Key Responsibilities
- Coordinate internal team (and/or support contractors) to ensure delivery of new IT projects, in alignment with Stakeholder requirements.
- Manage internal team to guarantee high-quality application delivery, support and adherence to corporate standards.
- Manage budgets & timeline, coordinate cross-functional teams, and drive user adoption across the organization at product delivery.
- Proactively identify project risks and issues, developing mitigation plans and escalations where necessary.
- Support the transition of development and support activities from contractors / vendors to internal teams.
- Contribute to the long-term stability, performance, and scalability of the applications under your responsibil

📌 Service Delivery Manager (Madrid)
🏢 SGS
📍 Madrid

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