We are looking for an experienced L2 Onsite Engineer & IT Project Coordinator to provide Level 2 End-User Computing (EUC) and Deskside Support while coordinating onsite IT infrastructure and workplace technology activities.
The engineer will act as the primary onsite IT contact , supporting end users, troubleshooting technical issues, managing IT assets, assisting with conference room technologies, and coordinating activities between users, remote IT teams, vendors, facilities, and project stakeholders.
Key Responsibilities
- Provide L2 onsite support for desktops, laptops, peripherals, printers, and workplace technologies.
- Troubleshoot Windows OS, Microsoft 365, software, hardware, and user-access issues.
- Perform hardware replacement, installation, configuration, and troubleshooting.
- Support device imaging, deployment, migration, and refresh activities.
- Handle incidents and service requests in accordance with agreed SLAs.
- Escalate complex issues to L3, infrastructure, security, or application teams when required.

IT Infrastructure Support




- Provide basic onsite support for LAN/WAN, Wi-Fi, network ports, cabling, and connectivity issues .
- Assist with workplace infrastructure activities, including equipment installations and relocations.
- Coordinate with infrastructure teams for network, server, and other onsite technical requirements.
- Support troubleshooting of conference room and collaboration technologies.

IT Asset & Device Management
- Manage the onsite lifecycle of laptops, desktops, monitors, printers, and other IT equipment.
- Maintain accurate asset records and ensure proper asset tagging and inventory updates.
- Coordinate device allocation, collection, replacement, and retirement activities.
- Support hardware refresh and deployment projects.

IT Project Coordination
- Coordinate and support onsite IT projects and infrastructure activities .
- Act as the onsite coordination point between users, remote IT teams, vendors, and facilities.
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📌 Information Technology Specialist (Barcelona)
🏢 Teceze
📍 Barcelona