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- Resolve incidents with customers about queries and payments
- Build relationships and credibility with internal and external customers
- Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
- Ensure proper financial measures for collections
- Address insolvencies according to company policies and procedures
- Be in charge of providing support in accounting closings

Main Responsabilities

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- Resolve incidents with customers about queries and payments
- Build relationships and credibility with internal and external customers
- Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
- Ensure proper financial measures for collections
- Address insolvencies according to company policies and procedures
- Be in charge of providing support in accounting closings

Qualifications & Skills

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- 1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
- Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
- Experience with automation of credit to cash process between different tools
- Analytical skills: Understanding account situations and studying the problem.
- Strong and clear communication
- Detail & solution-oriented person
- Romanian and English are required; German is a plus.

WHAT DO WE OFFER?

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- Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
- Full-time position based in Barcelona.
- Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.
- Versátil retribution: Kindergarten & Transport
- 30 Labor Days of Holidays: Ample time off to relax and recharge.
- Language Lessons: Access to language less

📌 Senior Specialist Collection, Dunning (Barcelona)
🏢 Omya
📍 Barcelona