Job Description Case Manager (CM) Job DescriptionLooking for a New Challenge in an International Environment?

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Your Mission The Case Manager is a nurse-led professional who supports members with complex medical, psychosocial, or care-coordination needs. With the member at the centre of everything we do, the Case Manager helps individuals navigate their healthcare journey with confidence, ensuring they receive the right care, at the right time, and in the most appropriate setting. Based in Europe, the Case Manager guides the member journey from assessment through follow-up, developing personalised care plans and coordinating providers and services. Through specialised clinical programmes, the role supports members with complex care needs, promotes continuity of care and strong clinical outcomes, and helps ensure healthcare is appropriate, sustainable, and delivers meaningful value.



Working within an international and multicultural environment, the Case Manager builds trusted relationships with members, providers, physicians, clients, and internal partners, serving as a key coordinator and advocate throughout the care journey.
Key ResponsibilitiesMember Advocacy & Care Coordination: Build trusted relationships with members and serve as their primary point of contact throughout the care journey. Coordinate healthcare providers, hospitals, specialists, caregivers, and support services to ensure a seamless and member-centred experience.
Assessment & Care Planning: Assess medical, psychosocial, and functional needs, identifying barriers to care, gaps in treatment, and potential risks. Develop, implement, review, and adapt personalised care plans that support members' goals and clinical needs.
Clinical Management & Monitoring: Monitor members' progress, support safe transitions of care, and proactively identify emerging nee

📌 Nurse Case Management (Madrid)
🏢 Cigna Health And Life Insurance
📍 Madrid