Spanish Speaking Consumer Experts for JTI

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About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier integral talent and industry-leading organizations. As a leader in European recruitment, we take pride in connecting professionals with prestigious career opportunities that foster growth and professional excellence.

Job Overview
We are currently seeking talented professionals to join our team as Spanish Speaking Consumer Experts for JTI in Athens. This is a unique opportunity to advance your career within the dynamic consumer electronics industry while enjoying the vibrant lifestyle of Greece. If you are looking for premier Spanish-speaking jobs that combine professional challenge with an excellent relocation package, this role is designed for you.

Key Responsibilities

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- Provide high-level support to consumers regarding sophisticated consumer electronics and JTI products.
- Ensure an exceptional customer experience by delivering personalized, accurate, and timely solutions.
- Maintain deep product knowledge to troubleshoot technical issues and guide users through consumer electronics features.
- Effectively manage interactions through multiple channels, including chat, email, and telephone.
- Act as a brand ambassador, upholding the high standards of quality associated with the JTI brand.
- Collaborate with cross-functional teams to escalated complex consumer electronics inquiries efficiently.
- Participate in regular feedback loops to enhance service protocols and overall consumer satisfaction.
- Native or fluent Spanish (spoken and written).
- Proficiency in English for professional internal communication.
- Valid EU passport (mandatory).
- Strong passion for the consumer electronics sector and a desire to build a career in international busin

📌 Spanish Speaking Consumer Experts for JTI (Barcelona)
🏢 Mercier Consultancy Group
📍 Barcelona